Privacy Policy

We may collect the following categories of information:

We process your information for legitimate business purposes, including:

• •To provide and improve logistics, freight forwarding, and cold chain services.
• •To communicate updates about shipments, invoices, and new services.
• •To ensure compliance with transportation laws, safety standards, and customs regulations.
• •To personalise customer experience and provide better support.
• •To detect, prevent, and respond to fraudulent activities or security threats.
• •For marketing and promotional purposes (only with your consent).

• •We may share data with trusted service providers such as IT partners, tracking technology vendors, insurance providers, and payment gateways.
• •Information may be shared with government authorities or regulators if required by law, court order, or compliance obligations.

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Shipment and billing records may be stored for a minimum of 7 years for tax and regulatory compliance.

We use secure servers, SSL encryption, firewalls, and regular audits to ensure that your information remains safe. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to improve user experience, monitor website traffic, and analyse browsing behaviour. You may disable cookies in your browser, though some features may not function properly.

As a customer, you have the right to:

• •Access the information we hold about you.
• •Request corrections to inaccurate data.
• •Request deletion of your information (subject to compliance obligations).
• •Opt-out of promotional communications at any time.